http://www.united.com/ual/asset/AirCarrierAccessAct_030925.pdf
This is the link to the Air Carrier Access Act, which is a federal law that ensures that airlines cannot refuse service to individuals with mental and/or physical disabilities "solely because the person's disability results in involuntary behaviors that may affend, annoy or inconvenience crewmembers or other passengers." So that means they can't kick B. off the plane tomorrow if he starts to whine or kick the seat in front of him. And it means the idiot customer service agent I spoke to today on the phone was ignorant, rude and stupid. And I'm so glad I got her full so name so I can report her to her supervisor. Please, remind me not to travel by airplane again. I am so incredibly stressed out just at the thought of it.
Tuesday, April 04, 2006
Sunday, April 02, 2006
Breakfast
I went out to breakfast with my oldest son today. Just the two of us. We sat at the counter at Dennys. We were both extremely well behaved. He ate a plate of french fries and a glass of orange juice. (I won't tell you what I ate!) I am SOOOOO proud of him!!! It was truly a pleasure to be out with him, spending the morning together. The highlight was getting to watch an entire tray of beverages overturn as a two servers collided right in front of us (no-one was hurt, just a huge mess involving LOTS of liquid -- A. showed great restraint by returning to his seat with just one prompt). B. has been much more difficult the last few days -- terribly whiney. He's probably just experimenting with his newfound voice, and I shouldn't complain about that at all, but 24/7 whining? A bit hard to handle.
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